FAQ

 

How do I book an appointment?

We are by appointment only, all appointments can be made either over the phone or via our Contact Us page on.
 

How can I attain a Star Diamond Brochure?

Some of our collections are available to be viewed online however if you would like a brochure sent to you in the post please do not hesitate to contact us either by phone, email or via our website and we shall gladly take your details and put one in the post to you.
 

How many consultations does it require to make my dream jewel?

At Star Diamond Private Jeweller we believe that designing your dream jewel is a process that cannot be rushed. We will therefore provide as many consultations as you feel necessary in order to ensure that we get every element to the design of your bespoke piece perfect. It usually takes 1-3 consultations.

Please feel free to contact our In-House Designer Raliegh Goss for further information.
 

How long does it take from start to finish to have my piece manufactured?

The process from selecting your stone all the way through to production of your finished jewel can vary depending on the item that you are having created. As an approximate guideline we can estimate anywhere from between 4-6 weeks.
 

From where does Star Diamond source its stones?

Star Diamond Private Jeweller sources its stones via the Star Diamond Group who are in turn De Beers and Alrosa Site Holders and therefore adhere to the Kimberley process and Best Practice Principal. All our stones are conflict free and are supplied with certifications such as GIA.
 

I have a question that has not been covered hereā€¦

The Star Diamond Private Jeweller team would be more than happy to talk through any questions you may have. We are available over the phone or via email and website if you prefer. Please do not hesitate to contact us for any further information or to book an appointment on 0207 399 9590.

 

Alternatively please see our Contact Us page for further information: